Frequently Asked Questions

Extra services

At the extras step, during booking, you can add four services:

  • Full Vehicle Cover, 2 euros per 24 hours
  • Keep Your Key, 2 euros per booking
  • Full Charging Service for electric vehicles, 25 euros per booking
  • Full Vehicle Wash, 28 euros per booking

The cost of the extras is added automatically to your total and you pay everything together on your return.

The Full Charging Service costs 25 euros per booking and leaves your vehicle charged for your return. Choose it at the extras step, or ask us after booking.

The chargers at the car park are slow, so the earlier the vehicle is plugged in, the better. If you prefer a partial charge, or charging only close to your return date, tell us and we will arrange it.

Charging bays are limited, so it is worth requesting the service when you book. On long stays we check the battery before handing the vehicle back.

Yes, with the Keep Your Key service, for 2 euros. It is available on bookings with Transfer.

With Valet the key always stays with us, because we need it to drive the vehicle from the terminal to the car park and to return it to you afterwards.

If you leave the key with us, it is kept in a locked safe monitored 24 hours a day, and the vehicle is only moved in an emergency. Keeping the key with us lets us help if something unexpected comes up, such as a flat battery or lights left on.

It is a cover we place over your vehicle while it is parked, for 2 euros per 24 hours. It is made of EVA foam about 5 millimetres thick, has four wheel fastenings so it holds in the wind, and protects against sun, rain, dirt, hail and small impacts.

It is the alternative to a covered space, which we do not have: the car park is open-air.

The cover belongs to us and stays with us at the end of the service. It comes in a limited size, so it does not fit very tall or very large vehicles. While it is on, it covers the number plate, so the vehicle is identified by a number instead.